TERMS OF SERVICE
ACCEPTANCE OF TERMS
1. Parking Reservations.
FINLO provides the Reservation Services to Users for the sole purposes of providing Users information on the location and apparent availability of parking and assisting them in securing parking at participating government and third-party off-street parking locations, malls, including but not limited to parking lots. In response to User online request for a reservation through the website or App, FINLO communicates directly with the applicable Lot Owner/Manager regarding such reservation request. The availability of reservations is determined at the time of a User query, and FINLO makes no representation or warranty.
(i) Regarding the accuracy of any data (including, but not limited to, reservation availability data) received from any Parking Site or on behalf of any Parking Site in any capacity.
(ii) FINLO is in no way affiliated with or under common control with any Parking Site. You acknowledge that each Parking Site may have its own policies, terms, and conditions. Once a User through the FINLO or any FINLO Application makes a reservation, FINLO will provide confirmation of the reservation to such User by email or other means. By using the Reservation Services, you agree to receive reservation confirmations by email or any other means after booking a reservation through the Reservation Services.
In furtherance of (and not in any limitation of) the above, you hereby acknowledge and agree that notwithstanding the assistance that the Reservation Services provide to you in locating and reserving parking, the ultimate decision to utilize the parking information provided by the Reservation Services and to park at any Parking Site remains yours and yours alone, and you hereby agree to assume any risk inherent in utilizing the Reservation Services and/or deciding to actually park at any Parking Site. Ultimately, the actual allocation of parking spaces within any Parking Site is the responsibility of the lot managers and/or the owner/operator of such Parking Site itself. For the avoidance of doubt, FINLO does not in any way provide a parking service or operate a Parking Site (or other parking facility). As such FINLO assumes no responsibility or liability for the safety of any vehicle parked at any particular Parking Site (or the safety of any person or property in any Parking Site) or the actual availability of parking at any Parking Site. Further FINLO provides no guarantee as to the actual availability of a specific parking space within any Parking Site. FINLO will not be held liable in any manner for any delays or other consequences caused by any reserved parking space, which turns out to actually be unavailable.
2. Calculation of Parking Rates; Payment Authorization; Taxes. You acknowledge that FINLO pre-negotiates certain parking rates with Parking Sites to facilitate the booking of reservations on your behalf. The parking rate displayed on the FINLO Site or Application is a combination of the pre-negotiated parking rate for parking spots reserved on your behalf by FINLO and the facilitation fee retained by FINLO to compensate us for our services. You authorize FINLO to book reservations for the total reservation price, which includes the parking rate displayed on our website (or application), plus where applicable, service fees, and taxes.
All reservations and other transactions consummated on the FINLO Site or Application will be done by means of a digital payment. When you fund a transaction, you authorize us (and our designated payment processor) to charge the full and total amount of the reservation price. You also authorize us to collect and store other related transaction information.
You acknowledge that, except as provided below with respect to tax obligations on the amounts we retain for our services, FINLO does not collect taxes for remittance to applicable taxing authorities. The Parking Sites are solely responsible for remitting applicable taxes to the applicable taxing jurisdictions. Our fees vary based on the amount and type of parking reservation. Sales, use and/or local taxes may be imposed on the amounts that we charge for our services (facilitation fee and/or service fee) in certain jurisdictions.
3. No-Show Policy.
FINLO is committed to providing superior quality services to Users and Parking Sites. To assist us in maintaining a consistently high level of service with the Parking Sites and their patrons, Users must cancel any reservations that they will be unable to honor at least four (4) hours in advance of the reservation. You may cancel your reservation via the FINLO Site or FINLO Applications. FINLO shall have no liability for any charges made to your credit or debit card account for any failure to cancel your reservation in accordance with this cancellation policy, or any failure to honor such reservation
If you are unable to keep your reservation and you fail to cancel at least four (4) hours in advance of the reservation, FINLO will send you an email letting you know that our records indicate that you were a no-show. You will not be eligible for any refund. By using the Reservation Services, you agree to receive no-show confirmations by email after a report that your reservation was not honored, whether or not that was in fact the case. Your Account will be terminated if you are a no-show for ten (10) reservations at any Parking Site within a 3 (3)-month period. Each User agrees that all final no-show determinations will be made by FINLO in its sole discretion.
The price of the parking will be as quoted on the FINLO Site or Application from time to time except in cases of error. Prices may change from time to time and at any time, but any such changes will not affect bookings already accepted. Despite FINLOs best efforts, some of the parking listed on the website or application may be incorrectly priced. FINLO is under no obligation to provide parking reservations to you at an incorrect (lower) price, even after you have been sent confirmation of your booking. We do not guarantee that pricing for parking reservations will be the best available at the time of booking.
5. Usage Guidelines.
User agrees to use the Reservation Services only to book reservations at Parking Sites and then honor those reservations by arriving at the Parking Sites on time. Resale or attempted resale of reservations is prohibited and is grounds for, among other things, cancellation of your reservations or termination of your access to the Services. FINLO expressly reserves all its rights and remedies under applicable laws. FINLO reserves the right, in its sole discretion, to refuse service, terminate User Accounts, remove or edit content, or cancel reservations.
TERMS FOR ALL SERVICES
6. Your Account.
You are required to create an account with FINLO through the FINLO Site and FINLO Applications (“Account”) in order to use the Reservation Services or redeem any offers. When registering for an Account, you must provide true, accurate, current and complete data about yourself on the FINLO registration form (“Registration Data”). You also agree to promptly update the Registration Data to keep it true, accurate, current and complete. You are solely responsible for maintaining the confidentiality of your Account and the information in your Account, and you are solely responsible for all use of your Account, whether or not authorized by you. You agree to immediately notify FINLO of any unauthorized use of your Account or any other breach of security related to your use of the Services.
7. Communications from FINLO.
8. Technical Requirements.
9. Modifications to Services.
FINLO reserves the right, in its sole discretion, to modify the Services from time to time and without any prior notice or otherwise, including, without limitation, by removing, adding, or modifying portions of the FINLO Site, FINLO Applications, and/or availability of certain parking sites. FINLO shall have no liability to you for any of the foregoing actions. If you object to any such changes, your sole recourse shall be to immediately cease using the Services. Continued use of the Services following any such changes shall indicate your acknowledgment of such changes and satisfaction with all the Services.
10. Application License.
Subject explicitly to the terms and conditions of this agreement, FINLO grants User a non-exclusive, non-transferable, revocable license to use the FINLO Applications, in object code form only, on User compatible mobile devices, solely to facilitate User permitted use of the Services.
11. Do Not Use While Driving.
You agree, represent and warrant, so long as YOU USE OR ACCESS THE LICENSED SERVICES, THAT YOU WILL NOT, UNDER ANY CIRCUMSTANCES, ACCESS, VIEW, OR USE THE SERVICES WHILE DRIVING OR OTHERWISE OPERATING A VEHICLE OF ANY KIND (including, without limitation, a car, motorcycle, motor scooter, or bicycle) or operating any dangerous equipment or Machinery. You understand that using any handheld device in these circumstances is extremely dangerous, and can result in property damage, physical injuries (including dismemberment) or death. You further agree, represent and warrant, that you will not use or access the Services in any manner that places yourself or any other person at risk of injury, and that you will abide by all traffic laws. While effort is made to assure the accuracy of the information presented to the User is responsible for safe driving and for the consequences of decisions as to where to travel or where to drive. Under no circumstance will any of the FINLO Parties (as defined below)assume any responsibility or liability for the consequences of driving decisions made by Users. You expressly agree that no FINLO Party shall be liable for any driving decisions made by you or at your suggestion or for any damages, injury or other harm caused by your use of or accessing the licensed application, services or content while driving, operating equipment or machinery, or otherwise in a dangerous and unsuitable manner, and waive any claims or causes of action you may have, now or in the future, arising from or relating to the same. In the event that any party names any FINLO Party as a defendant in a case involving your use of the Services while operating a vehicle, you agree to indemnify and hold any such FINLO Party harmless in such action.
FINLO may suspend your ability to use all or any element of the Services or may terminate this Agreement effective immediately, without any notice or explanation. Without limiting the foregoing, FINLO may suspend your access to the Services if we believe you to be in violation of any part of this Agreement (including any FINLO Policies) You are always free to discontinue your use of the Services at any time. You understand that any termination of your Account may involve deletion of any content you stored in your Account for which FINLO will have no liability whatsoever.
FINLO allows user to add vehicles, against which a unique identity in the form of QR Code is created. Identity is encrypted and is required at the time of FINLO enabled parking Sites. These parking sites scan QR Codes for parking the vehicle and acknowledging via SMS or Email. FINLO is not responsible for any misuse of QR Code by the user or any one else.
14. QR Code.
QR Code is a special type of Barcode, which is an open source software library. We are encrypting the information and are then storing it into barcode. We store information which is required at the time of parking.
This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned or delegated in any manner by User, but may be freely transferred, assigned or delegated by FINLO.
16. Digital Payment and Refund.
You authorize Finlo to book reservations for the total reservation price, which includes the parking rate displayed in application, plus where applicable, service fees, and taxes. All such reservations and other transactions consummated on the Finlo Site or Application will be done by means of digital payment method (PayTM Wallet Service). Whenever you submit details to Finlo for any particular transaction, you confirm that you are permitted to use that digital payment service.
You can opt to pay in cash to Lot Manager or by Wallet. Transaction shall be initiated if you acknowledge to do so by your approval. Any failure of transaction in terms of payment shall be settled and refund shall be processed instantly.
When you fund a transaction, you authorize us (and our designated payment processor) to charge the full and total amount of the reservation price or parking price immediately. You also authorize us to collect and store that digital payment method (and information regarding the identification thereof), along with other related transaction information.
You shall be able to gather information of parking sites around your current location. We have listed three types of parking sites, which are displayed with real time parking status and price. Parking the Vehicle is at owner's risk.
Free or Unauthorized Parking Sites, displayed in Green color.
Paid Parking Sites, displayed in Blue color.
Private Parking Sites displayed in Orange color.
We are maintaining status of these parking sites, which can be seen as
Empty Marker, displaying Parking is available
Partially Filled Marker, displaying Parking is moderately full
Filled Marker, displaying Parking is not available
Detailed information is available about the parking site when you will browse the same.
You can also make a search for parking sites near some other location.
No agency, partnership, joint venture, or employment is created as a result of the Terms and you do not have any authority of any kind to bind FINLO in any respect whatsoever. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. FINLO shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond FINLOs reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including line-noise interference). If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable. FINLO may transfer, assign or delegate the Terms and its rights and obligations without consent. The Terms shall be governed by and construed in accordance with the laws of India, as if made within India between two residents thereof, and the parties submit to the exclusive jurisdiction of Indian courts. Both parties agree that the Terms is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of the Terms, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein.
BASICALLY, IF ANYTHING GOES WRONG WE ARE NOT RESPONSIBLE !